In the Exchange Server architecture, when users delete emails, they are placed in their Deleted Items folder, where they stay for whatever period is specified in Exchange.
We all delete email, but some people use their Deleted Items folder in Outlook as a holding tank for email they may not want to see again but want to keep available just in case. Microsoft's changes have confused many admins, so let me clarify what's gong on. This week, I found a new fix for something I didn't even know was broken: How deleted items in Outlook are handled. As an Office 365 MVP, I constantly scan the horizon for new features in Office 365.
